AODA & Standards

There are several pieces of legislation that guide the efforts of the Western community in both protecting the rights of persons with disabilities and ensuring we create and maintain a barrier-free community.

Accessibility for Ontarians with Disabilities Act (AODA), 2005

The purpose of the AODA, 2005 is “to achieve accessibility for Ontarians with disabilities with respect to goods, services, facilities, accommodation, employment, buildings, structures and premises on or before January 1, 2025, by developing, implementing and enforcing accessibility standards”. For more information on the AODA visit the Making Ontario Accessible website.

Accessibility Standards for Customer Service

Organizations that provide goods or services to people in Ontario are required to make their services accessible to persons with disabilities. The legal requirements of the standard are set out in Ontario Regulation 429/07 under the Accessibility for Ontarians with Disabilities Act, 2005.

Integrated Accessibility Standard

This Regulation establishes the accessibility standards for each of information and communications, employment, transportation and the design of public spaces. The legal requirements of this standard are set out in the Ontario Regulation 191/11 under the Accessibility for Ontarians with Disabilities Act, 2005.

More information on each of these areas can be found by clicking on the links below: