Frequently Asked Questions
- Who do I call if an automatic door push button is broken?
- I need to find an accessible route throughout the campus. Where can I find a map of all accessible routes? Who can help me find accessible routes to navigate campus?
- How do I get an accessible parking pass?
- What is the duty to accommodate and how does it relate to disability?
- Where do I find information about Western’s policy on academic accommodations?
- How do I request an academic accommodation?
- Are there limits to the ways in which I can be accommodated academically at Western?
- What kinds of accessibility features are available at Western Libraries?
- Is it possible to access the library and its resources from an off campus location?
- Where can I learn about resources that may be available in certain classrooms on campus?
- I am a student with a disability enrolled at an affiliated college. Who do I contact about my accessibility needs?
- Who do I contact if I feel I have been subjected to discrimination or harassment because of my disability?
Call Facilities Management (519-661-3304 or ext. 83304) or email email@example.com to report the broken hardware.
Western University accessibility maps can be found on our Maps and Floor Plans webpage. You may also call Student Accessibility Services (SAS) at 519-661-2147 and speak to a staff member who can help you map out the necessary accessible routes.
If you have a MTO issued accessible parking permit, take it, your Western ID and your parking disk to Parking Services. If you do not have an MTO issued accessible parking permit, make an appointment to see a counsellor in Student Accessibility Services (SAS). Provide medical documentation for SAS during your appointment or ahead of time. The SAS counsellor will inform parking services that you are eligible for temporary, accessible parking.
Based on the Ontario Human Rights Code, employers, service providers and unions have an obligation to take steps to eliminate disadvantage, resulting from a rule, practice or physical barrier, to employees, prospective employees or clients (i.e. students) protected under the Code. As such, the duty to accommodate applies to accommodating the needs of persons with disabilities. At the base of this obligation is the recognition that ‘true equality means respect for people’s different needs’. The term accommodation means changing the rule or practice to incorporate alternative arrangements that eliminate discriminatory barriers. For more information on the duty to accommodate, please visit the Duty To Accomodate webpage or contact Equity & Human Rights Services at firstname.lastname@example.org.
The Western University Policy on Academic Accommodation for Students with Disabilities summarizes the process of requesting, granting, and making arrangements for academic accommodation and details the responsibilities of those involved in the process. For more information, please review Western’s Academic Accommodations for Students with Disabilities.
Yes, students cannot be accommodated in ways that remove essential course and program requirements.
Western Libraries provides seven service locations located in wheelchair accessible buildings. The Western Libraries website, your gateway to online collections supporting academic research, fully meets Level-AAA conformance to the accessibility guidelines set forth by the World Wide Web Consortium (W3C). These guidelines provide a means of promoting web accessibility and ensuring sites are fully accessible to users. Assistive technologies are available at select Western Libraries locations such as CCTV units and character enlarging software. Western Libraries staff members are available to help you with your research, inquire at any service desk for assistance. For more information about library services available to persons with disabilities please visit the Library Accessibility webpage.
Yes, it is possible to access the library from off campus locations. This is done by connecting to the library by using the Library’s proxy server. For more information, the library provides an audio guide about connecting to the proxy server.
Information about resources in classrooms can be found on the Classroom Management Group website. For instance, students with hearing impairments can find out which classrooms on campus are equipped with microphones.
Students enrolled at Western’s affiliated colleges have access to the same services as students at Western’s main campus. Students from Brescia and Huron should contact Student Accessibility Services, while students registered at King’s University College can contact the King’s office of Counselling and Student Development or visit the King's Student Accessibility Services.
Equity & Human Rights Services (EHRS) administers the University’s policies on discrimination and harassment. EHRS offers confidential advice and can help you determine your best course of action. Often, individuals just want to have the opportunity to discuss the issue and get some feedback or information. Visit the Equity & Human Rights Services website for more information. To set up an appointment to speak with Equity and Human Rights Services send an email request to email@example.com or call 519-661-2111 ext. 83334.